Due to concerns regarding Covid-19, all sales and transactions are subject to approval for exchanges. With the intimate nature of these products, it is in our best interest to not allow any refunds for any reasons. To ensure a proper fit, please measure your waist/thighs/body and compare measurements to our measurement chart prior to making a purchase. In the case of an improper fit, an exchange may be made on most garments (excluding intimates such as panties and nipple pasties) after evaluating the returned garment and the reason for exchange. To ensure your ability to exchange your item, please try on your garment(s) with the proper undergarments in a clean environment. By completing your purchase, you agree to these terms. Please feel free to email customerservice@totalbodyuwant.com for any further questions or concerns.